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Adding FAQs to your Trust Center
Updated 18 days ago

Overview

You can add an FAQ section to your Trust Center that includes Q&A pairs from your Content Library. When you edit the Q&A pairs the changes appear automatically in your Trust Center.
Note: Each Trust Center can have only one FAQ section.

Adding FAQs to your Trust Center

  1. Open the Trust Center and turn on the FAQs toggle, then click Add FAQ.

  2. Enter keywords and search criteria into the filters and click Apply Search. In addition to the keywords, you can filter on content owner, tags and collections.

  3. Select the checkboxes of the pairs you want to add.
    Note: When adding Q&A Pairs, any formatting will be removed and any attachments won't be saved.

    • You can see how many you have added at the top of the page.

    • To clear all the checkboxes, click Clear.

  4. Click Add. The saved FAQ appears in the Trust Center.
    Note: You can click Add FAQ to add or remove Q&A pairs from the FAQ.

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