Working with the AI Usage Dashboard
Updated 14 days ago
Overview
The AI Usage Dashboard provides insights on how your users are interacting with Ask.
Note: Insights for the other Responsive AI products will be added in future releases.
Initially, the dashboard will show the current data. As time passes it will show the last 30 days of information. A timeframe filter will be added in a future release.
This report is available to Admin, Super Admin, and AI Business users. You can also configure access for custom roles by navigate to Organization Settings > Users > Manage Roles, clicking the three-dot menu next to the role you want to update, and clicking Edit. Scroll down to Reports and expand the Reports section and select AI Usage Report to enable it for that role.
Working with the AI Usage Dashboard
To access the dashboard, navigate to Reports and click AI Usage Dashboard.
The top of the dashboard shows the following:
Number of active users
Total number of interactions with Ask
Number of interactions per user
Number of projects influenced by AI, namely, a count of the projects where users used AI Assistant or AI Draft at least once. (It is not available for Ask.) If AI Assistant or AI Draft have not been invoked but are included in the page's filter, the KPI will display 0
It also shows how the data has changed over the time specified in the filter.
Note: Each message that the user sends in an Ask conversation will be counted as an interaction.
You can hover over the graph to see the number of interactions.
The next section of the dashboard shows the features that are being used by your users, and what percentage of your active users have utilized them.
You can see the roles those users have, with the number of AI interactions they had. It also shows the percentage change in the number of interactions they had. You can search for a specific user by typing their name in the Search field.
Click the download icon to download the report as an Excel file.
Note:
You can hover over the info icon next to any metric or chart title to see an explanation of what it represents and how it's calculated.
This dashboard displays AI usage data starting 30 July 2026.
Filtering the report
By default, the dashboard shows data for the last 30 days for Ask, AI Assistant, and AI Draft. You can change it using filters.
You can see usage:
For the last specified number of days, weeks, or months, or for a date range
By one or more features
By one or more user
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