What does the Project Limit Exceeded notification mean and how do I fix it?

The Project Limit Exceeded notification appears when the project license limit is reached (indicating that you have reached the maximum number of Active projects). Active projects appear on the Projects page under the Active tab.

You can archive or permanently delete some of your projects to fix the problem. Verify projects are obsolete before moving them to Archived status or permanently deleting them.

Active projects have one of the following statuses, and are taken into account for the project license limit:

• Current

• Completed

• Canceled

• Trashed

Note: Archived projects are not considered as active projects.

Business Unit Project Limit Reached

If your organization uses Business Units, each unit may have its own specific project limit. If a Business Unit has reached its allocated limit (e.g., 750 active projects), users assigned to that unit cannot create new projects, even if the overall instance limit has not been reached.

To fix the issue

• Archive Projects: Archive active projects within the affected Business Unit that are no longer needed to free up capacity.

• Adjust BU Allocation: Contact your System Administrator to increase the project limit for that specific Business Unit if the overall instance capacity allows.