Overview

This feature is part of our Early Access Program, which allows select customers to try upcoming beta features that are clearly labeled in the product. As part of this program, you can explore new capabilities, provide feedback, and help shape their development. To join the Early Access Program, contact your Customer Success Manager (CSM) or Account Manager (AM) to request access.

The Answering Agent is an interactive AI-powered tool that simplifies how teams respond to complex questionnaires such as RFPs, RFIs, and DDQs.

• Integrated with Responsive Ask, the agent reads uploaded documents, identifies questions, and drafts answers using trusted content from your Content Library and preferred datasets.
• Integrated with Slack, you can use the Answering Agent directly in Slack to generate responses to RFPs and questionnaires by simply uploading a document and prompting the Responsive bot.

You can engage with the agent in a conversational way—guiding it with instructions, selecting preferred datasets, collections, or tags, and reviewing its output. It reduces manual effort, speeds up turnaround, and ensures responses align with organizational standards. A Guided Project is created for each interaction, providing a fallback workspace in case manual follow-up is required.

Permissions

Only Admins can enable Responsive AI.

Key capabilities and benefits

• Smart question mapping: Automatically detects and organizes sections and questions from uploaded documents reducing manual effort.
• Trusted content sourcing: Pulls responses from your pre-approved Content Library to ensure consistency, accuracy, and compliance.
• Instruction-aware output: Adapts responses based on user-defined prompts/instructions such as tone, response length, and formatting preferences.
• Seamless fallback control: Initiates Guided Projects for seamless follow-up in cases where additional review or input is required.
• Operational efficiency: Reduces proposal team workload and empowers cross-functional teams to respond independently.

Enabling Answering Agent

To use it, enable Responsive AI at the organization level.
Note: You can skip this if your organization has already enabled Responsive AI.

1. Go to Organization Settings > Responsive AI > Preferences.
2. Turn the Responsive AI toggle on. You can now use Answering Agent in Slack and Ask.