Overview

A one-time password (OTP) is a password that is valid for only one login session or transaction, providing a secondary layer of security for your Trust Center and its contents.

OTPs are part of Trust Center’s global access control and are issued in the following scenarios:

• Requesting access to locked artifacts.

• Requesting access to restricted Trust Centers.

• Viewers with access to multiple Trust Centers from the same company can verify their email with an OTP once per company. Once they enter the OTP from the email to confirm their identity they can use a simple drop-down menu to switch between all the profiles they can see for that company, ensuring a smooth and secure viewing experience.

Requesting a Trust Center one-time password

1. Click Get Access and enter your email address.

2. Click Verify Access. Once your access is approved you're notified via email.

   Note: Generally, the approval email is sent immediately. However, you can close the Access Request pop-up and come back to it if needed.

3. Open the email and click View Trust Center. The Trust Center opens with an email verification pop-up and an OTP is generated and sent to your email.

4. Copy the OTP from the email and enter it in the pop-up. The Trust Center opens with the content unlocked.