Trust Center Views FAQs

Overview

These frequently asked questions (FAQs) provide an overview of how the Trust Center Views feature works, including public, private, and landing page information.

Trust Center Views FAQs

Q1: What are the benefits of using Views instead of creating separate Trust Centers?

A: The biggest advantage of views is you only have to maintain one Trust Center where you can granularly determine what information you want to share with customers and prospects based on the products or services that are relevant to them. Examples of how this could be used are segmenting products, regions, and more.

Q2: Can I give people access to more than one View?

A: Yes. And if you use a public View with a landing page you will always have at least one view visible to anyone that visits your site.

Q3: What is the difference between how Views work within public and private Trust Centers?

A: The biggest difference is that private Trust Centers allow you to share one or more views with customers proactively and they only see the information you’ve decided to share with them.

Public Trust Centers have a public URL that can be visited by anyone, so you must have at least one page visible for public visitors. This is why we offer the option of having a landing page OR showing all views for public Trust Centers—giving you flexibility in how you structure your Trust Center.

Q4: Can customers see the information that’s not included in the Views?

A: No, it’s hidden from them. 

Q5: If I want to include multiple products in my Trust Center, should I include a View for each one?

A: Yes, if you want to be able to select which products customers and prospects have access to. You could create a View for each product and then share the most appropriate one with your recipients.

Q6: Can I have more than one landing page?

A: No, not at this time. We recommend that you create separate Trust Centers if you need more than one.

Q7: What is the benefit of using a landing page?

A: One of the most commonly cited needs by customers is to only show their prospects and customers the data that’s relevant to them. If everything is shown, it creates confusion and noise for the visitor. A landing page gives your organization the ability to share some basic information about itself publicly, and then grant additional access as needed.

Q8: Are public Trust Centers required to have a landing page?

A: No, the option can be disabled in the Settings tab at any time.

Q9: Can I restrict access to the landing page?

A: No, it’s publicly accessible to anyone visiting your site.