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Adjusting Responsive Session Limits

Overview

Responsive has an automatic time out function to ensure that sensitive information is being protected.

Permissions

Only Admins can adjust the duration of the session limit.

Select the applicable tab for your edition of Responsive.

  • Enabling a Custom Time Out

    1. Go to Organization Settings > Security > Session Timeout and turn the Session Limit Feature toggle on.
    2. Enter a value for the Idle Session Timeout in minutes.
      Note: The smallest session limit that can be set is 30 minutes.
    3. Enter a value for the Session Timeout Alert in minutes.
    4. Click Submit.
  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Enabling a Custom Time Out

    1. Go to Organization Settings > Security > Session Timeout and turn the Session Limit Feature toggle on.
    2. Enter a value for the Idle Session Timeout in minutes.
      Note: The smallest session limit that can be set is 30 minutes.
    3. Enter a value for the Session Timeout Alert in minutes.
    4. Click Submit.

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