Using search and replace in the Content Library

Overview

Search and replace is a time-saving feature that allows you to modify content across the entire Content Library by locating specific words or phrases and replacing all of them at once (or one by one). 

• Deleted terms cannot be recovered.
• There are some considerations for special characters when using this function. See Special Character Considerations at the end of this article for more information.

You want to replace all instances of a specific client name with a merge tag instead.

Tips and tricks for search and replace

• Filter and select library contents before accessing search and replace to limit search results.
• See how many items match your search criteria by clicking Find, even before entering replacement text.
• Preview the results from the right pane, and the total count of the searched term (as well as a count of the term present in each piece of content) from the left pane.
• When the Replace With term is a null string (nothing was entered) and Replace or Replace All is applied, the searched term is deleted and replaced with a space.
  Note: If the searched term is the only word in the content, the searched term will not be replaced with a space.

Select the applicable tab for your edition of Responsive.

Using search and replace in the Content Library

1. From the Content Library Q&A pair tab, select the checkbox in front of the desired content (or click Select All), then click More > Search and Replace.
   
2. Choose to search across Answers, Questions, or All.
3. Enter your keyword in the Search Exact Matches field and the new value in the Replace With field.
4. Click Replace to replace the individual, selected piece of content or Replace All to update all contents in the search results.
5. Click Yes on the confirmation pop-up to replace the terms.

Special character considerations

Characters without additional text

The following characters can be used in searches with search and replace:
Note: Backslashes (\) and double quotes (") cannot be searched.

Characters with prefix or suffix text

The following characters can be used with prefix or suffix text:
Note: Backslashes (\), double quotes ("), back quotes with prefix and suffix text (`Text or Text`), and single quotes with suffix text ('Text) cannot be searched.

Characters in between text

The following characters can be used in between text (without space):
Note: Backslashes (\), double quotes ("), and back quotes (`Text) cannot be searched with text in between.