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Updating User Email Addresses

Overview

You can change a user's work email address without losing any of their data.

  • Users, and the admin who made the change, receive a notification regarding the change of email address.
  • The updated address is reflected upon reloading the application.
  • Users must log back into the application once their email address has been updated.

Permissions

Admins with access to Organization Settings can update other user's emails but not their own; you must ask another admin in your organization to update your email address.

Select the applicable tab for your edition of Responsive.

  • Updating User Email Addresses

      1. Go to User Management > Manage Users and click the name of the user you want to update the email address for.
      2. Click Update User Email.
      3. Enter the new email address and click Update.
      4. Reload the page to see the update.
  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Updating a User Email Addresses

      1. Go to User Management > Manage Users and click the name of the user you want to update the email address for.
      2. Click Update User Email.
      3. Enter the new email address and click Update.
      4. Reload the page to see the update.

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