Troubleshooting Problems with Exporting a File Back to the Source

Overview

Responsive displays an error message when the source file has been edited and the changes have not been saved.

Whenever you click the Edit button in the file configuration, the file’s status changes to Draft and drafts cannot be exported.

Select the applicable tab for your edition of Responsive.

• Troubleshooting Problems with Exporting Files Back to the Source

  1. Review the file and decide if you want to keep the changes or if you want to use the original file as it was.
  2. Do one of the following:
     • If you want to keep the changes:
       1. Select Menu > View Import Configuration. The file configuration page appears.
       2. Click Import. The Configuration Details pop-up appears.
          
       3. Select the Merge changes with existing sections and questions radio button to preserve content already in the project, or the Create new sections and questions (Existing sections and questions will be deleted) to clear content in the project.
       4. Click Import.
       5. Next, export your project as usual.
     • If you do not want to keep the changes:
       1. Select Menu > View Import Configuration.
          
       2. Click the Revert Config button (counterclockwise arrow), then export your project as usual.

• Troubleshooting Problems with Exporting Files Back to the Source

  1. Review the file and decide if you want to keep the changes or if you want to use the original file as it was.
  2. Do one of the following:
     • If you want to keep the changes:
       1. Select Menu > View Import Configuration. The file configuration page appears.
       2. Click Import. The Configuration Details pop-up appears.
          
       3. Select the Merge changes with existing sections and questions radio button to preserve content already in the project, or the Create new sections and questions (Existing sections and questions will be deleted) to clear content in the project.
       4. Click Import.
       5. Next, export your project as usual.
     • If you do not want to keep the changes:
       1. Select Menu > View Import Configuration.
          
       2. Click the Revert Config button (counterclockwise arrow), then export your project as usual.