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Resetting the Used Count in the Library

Overview

When you apply answers from the Content Library Recommendation to a question, the application tracks how many times it has been used. These counts can be reset in the Content Library.

You need to reset the used count after you modify a response, or you want to track the used count over a certain time cycle.

Select the applicable tab for your edition of Responsive.

  • Resetting the Used Count

    1. Click the question; then click the Menu more_options_menu.png icon and select Properties.
    2. On the Properties pane, click the number next to the Used Count field.
    3. Alternately, you can click on the used count icon on the content card.
    4. On the Used History box, click Reset.
  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Resetting the Used Count

    1. Click the question; then click the Menu more_options_menu.png icon and select Properties.
    2. On the Properties pane, click the number next to the Used Count field.
    3. Alternately, you can click on the used count icon on the content card.
    4. On the Used History box, click Reset.

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