Resetting the used count in the Content Library

Overview

When you apply answers from the Content Library Recommendation to a question, the application tracks how many times it has been used. These counts can be reset in the Content Library.

You need to reset the used count after you modify a response, or you want to track the used count over a certain time cycle.

Select the applicable tab for your edition of Responsive.

• Resetting the used count

  1. Do one of the following:
     • Click the three-dot Menu and select Properties, then click the number next to the Used Count field.
       
     • Click the Used Count icon on the content card.
       
  2. Click Reset on the Used History window.
     

• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

  Resetting the used count

  1. Do one of the following:
     • Click the three-dot Menu and select Properties, then click the number next to the Used Count field.
       
     • Click the Used Count icon on the content card.
       
  2. Click Reset on the Used History window.