Overview
The Reports page lists the various reports and dashboards you can generate in Responsive.
See the Academy course on Reporting for a visual guide.
Select the applicable tab for your edition of Responsive.
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Executive Dashboard
The Executive Dashboard displays details such as the project stage, project type, Answer Library usage, totals (for projects, sections and questions), how long it takes to complete projects, top authors, Project Value, project stage vs average days, the Project Completion report, the Catalog Associated report, Auto-Respond usage and much more.
See Working with the Executive Dashboard for more information.
User report
The User report gives details such as user's projects, project count, section count, time spent and more.
See Reviewing user activity for more information.
Email report
The Email report lists sent emails.
Note: By default, the Email report is visible only to the Super Admin. If Business Units (BUs) are enabled are enabled by your organization Admins and users with the Email Report permission can also view the Email report.
See Working with the Email report for more information.
Open Task report
This report gives details about the user's open tasks.
See Working with the Open Task report for more information.
User Login Activity report
This report shows information about a user's activity in the application.
See Working with the User Login Activity report for more information.
Content Usage report
This report gives details about the usage of Content Library contents by user.
See Working with the Content Usage report for more information.
Application Usage Dashboard
The Application Usage dashboard is generated based on the active time that a user spends in the application minus idle time.
See Working with the Application Usage Dashboard for more information.
Content Search Terms report
This report tracks keyword searches from your Content Library as well as any keyword searches from add-ons such as Responsive LookUp, Slack, and Google Chat.
Note: The Search Terms data is retained for six months only.
See Working with the Content Search Terms report for more information.
Notes Report
This report lets you download the notes added to projects.
See Working with the Notes report for more information.
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Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.
Executive Dashboard
The Executive Dashboard displays details such as the project stage, project type, Answer Library usage, totals (for projects, sections and questions), how long it takes to complete projects, top authors, Project Value, project stage vs average days, the Project Completion report, the Catalog Associated report, Auto-Respond usage and much more.
See Working with the Executive Dashboard for more information.
User report
The User report gives details such as user's projects, project count, section count, time spent and more.
See Reviewing user activity for more information.
Email report
The Email report lists sent emails.
Note: By default, the Email report is visible only to the Super Admin. If Business Units (BUs) are enabled are enabled by your organization Admins and users with the Email Report permission can also view the Email report.
See Working with the Email report for more information.
Open Task report
This report gives details about the user's open tasks.
See Working with the Open Task report for more information.
User Login Activity report
This report shows information about a user's activity in the application.
See Working with the User Login Activity report for more information.
Content Usage report
This report gives details about the usage of Content Library contents by user.
See Working with the Content Usage report for more information.
Application Usage Dashboard
The Application Usage dashboard is generated based on the active time that a user spends in the application minus idle time.
See Working with the Application Usage Dashboard for more information.
Content Search Terms report
This report tracks keyword searches from your Content Library as well as any keyword searches from add-ons such as Responsive LookUp, Slack, and Google Chat.
Note: The Search Terms data is retained for six months only.
See Working with the Content Search Terms report for more information.
Notes Report
This report lets you download the notes added to projects.
See Working with the Notes report for more information.