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Reassigning the Super Admin role to another user

Overview

Only one user within a Responsive instance can be assigned the Super Admin role at a time.

Permissions

Only the Super Admin can reassign a user to be the new Super Admin.

If your Super Admin left your company, reach out to Responsive Support to have the Super Admin reassigned to a different user within your organization.

Select the applicable tab for your edition of Responsive.

  • Reassigning the Super Admin role to another user

    1. Go to Organization Settings > Users > Manage Users, then click on the user to be assigned as the new Super Admin.
    2. From the left pane, click Set as Super Admin.
    3. Confirm the selection, then click Proceed.
    4. Select your new role (the default is Admin with ALL Permissions), then click Update.
      Note: Once reassigned, you will be logged out; log back into Responsive to see the changes.

  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Reassigning the Super Admin role to another user

    1. Go to Organization Settings > Users > Manage Users, then click on the user to be assigned as the new Super Admin.
    2. From the left pane, click Set as Super Admin.
    3. Confirm the selection, then click Proceed.
    4. Select your new role (the default is Admin with ALL Permissions), then click Update.
      Note: Once reassigned, you will be logged out; log back into Responsive to see the changes.

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