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Enabling and disabling alert notifications

Overview

Alert notifications can be enabled or disabled for the following features as needed:

  • Answer Library Backup Notification
  • Moderation and Review Notification
  • Overdue Task Alert Frequency Notification
  • Weekly Summary Report Notification

Select the applicable tab for your edition of Responsive.

  • Enabling and disabling alert notifications

    1. Go to Organization Settings > Communications > Notifications.
    2. Do the following as necessary:
      • To enable/disable Answer Library backup notifications:
        1. Click Projects and CCL.
        2. Turn the Answer Library backup notifications toggle on or off as necessary, then click Save.
      • To enable/disable moderation and review notifications:
        1. Click Answer Library moderation and review notification frequency.
        2. Turn the toggle on or off as necessary, then click Save.
      • To enable/disable overdue alert frequencies:
        1. Click Overdue project task notification.
        2. Turn the toggle on or off as necessary, then click Save.
      • To enable/disable the Weekly Summary report:
        1. Click Weekly Summary report.
        2. Turn the toggle on or off as necessary, then click Save.

  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Enabling and disabling alert notifications

    1. Go to Organization Settings > Communications > Notifications.
    2. Do the following as necessary:
      • To enable/disable Answer Library backup notifications:
        1. Click Projects and CCL.
        2. Turn the Answer Library backup notifications toggle on or off as necessary, then click Save.
      • To enable/disable moderation and review notifications:
        1. Click Answer Library moderation and review notification frequency.
        2. Turn the toggle on or off as necessary, then click Save.
      • To enable/disable overdue alert frequencies:
        1. Click Overdue project task notification.
        2. Turn the toggle on or off as necessary, then click Save.
      • To enable/disable Weekly Summary report:
        1. Click Weekly Summary report.
        2. Turn the toggle on or off as necessary, then click Save.

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