Changing or resetting your password

Overview

You can change or reset your login password from within your account settings.

This process applies if you are still logged in to Responsive. If you are unable to log into Responsive, see Resetting a forgotten password.

Select the applicable tab for your edition of Responsive.

• Changing your password

  1. Go to My Account, then click the Settings tab and click Update Password.
     
  2. Enter your current password, then enter and confirm your new password.
     
  3. Click Update.

  Resetting Your Password

  1. Go to My Account, the click the Settings tab and click Update Password.
     
  2. Click the Forgot Your Password link, then click Done to confirm.
     
  3. Once your receive the Reset Your Password email, click the Reset Password link to create a new password.

• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

  Changing your password

  1. Go to My Account, then click the Settings tab and click Update Password.
     
  2. Enter your current password, then enter and confirm your new password.
     
  3. Click Update.

  Resetting Your Password

  1. Go to My Account, the click the Settings tab and click Update Password.
     
  2. Click the Forgot Your Password link, then click Done to confirm.
     
  3. Once your receive the Reset Your Password email, click the Reset Password link to create a new password.