Creating tags in Organization Settings

Overview

Tags can be created in the Organization Settings which can be leveraged to tag content stored in the Library.

Creating tags in Organization Settings

1. Go to Organization Settings > Content Library > Tags and click Create New.
   
2. Enter a name for the tag, select the primary business unit (BU) if enabled for your company, and select the background and foreground color.
   Note:
   Maximum character limit of 100 for an individual tag.
   Tags cannot be created with the special characters "<”  or “>".
3. To add a hierarchical tag, you can select the parent tag from the Nest Tag dropdown.
   
4. Click Create. A success message will be displayed and the newly created tag displays in the list.
   • You can use this tag to tag contents from the answer library.
   • If a BU is specified, the tags will be available only for that specific BU.