Overview
You can clone Q&A pairs from the Library and Moderation pages, allowing you to create a quick baseline to modify contents when creating similar records in your Content Library.
You can not bulk clone Q&A pairs.
For example, if you have a Q&A pair template populated for Product A which includes owners, tags, custom fields, star rating, and more, and you want to create a similar Q&A pair with all or the same metadata designations for Product B but modify the answer to reflect Product B's solution, you can simply clone the Q&A pair template for Product A and make the necessary change to the answer. This method saves time and reduces the amount of clicks it takes to create new content from a single existing record in the Content Library.
For a visual guide, refer to the Academy course Content Library Cloning Q&A Pairs.
Permissions
You must have Admin privileges to clone Q&A pairs.
Cloning Q&A pairs from the Content Library
- From the Library page, click the three-dot menu for the Q&A pair you want to clone and select Clone.
- Make any changes if necessary, then click Clone.
Cloning Q&A pairs from the Moderation page
- From the Moderation page, click the three-dot menu for the Q&A pair you want to clone and select Clone.
- Make any changes if necessary, then click Clone.