Changing the display language

Overview

Changing the display language is an add-on feature and must be enabled prior to use. Contact your account manager, or accountmanagers@responsive.io, to enable it.

If you have users who are native speakers of another language, you can use the Language pack add-on to display their content in a language they are more comfortable reading. This multi-language interface lets you set the default language for both the text in the application and email notifications. You can make the option organization wide or just for your account, allowing your users to interact with the product in the language they understand best.

Permissions

You must have Admin access to change the display language.

Select the applicable tab for your edition of Responsive.

• Translating the language at the organization level

  1. Go to Organization Settings > Company Information > Localization and Languages > Language Pack.
  2. Turn on the Enable Language Pack Feature toggle and select your preferred Default Application User Interface and System Generated Notification Languages from the drop-down lists.
  3. (Optional) Click the Click here to update language for existing users link to apply the language settings to all existing user accounts.
     Note: If you do not opt to update language for existing users, your changes will only affect newly created user accounts only.
  4. Click Submit.

  Translating the language at the user level

  1. Go to My Account and click the Preferences tab.
  2. Scroll down to the Display Preferences section and select a language from the Language drop-down list.
  3. Click Save.

• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

  Translating the language at the organization level

  1. Go to Organization Settings > Company Information > Localization and Languages > Language Pack.
  2. Turn on the Enable Language Pack Feature toggle and select your preferred Default Application User Interface and System Generated Notification Languages from the drop-down lists.
  3. (Optional) Click the Click here to update language for existing users link to apply the language settings to all existing user accounts.
     Note: If you do not opt to update language for existing users, your changes will only affect newly created user accounts only.
  4. Click Submit.

  Translating the language at the user level

  1. Go to My Account and click the Preferences tab.
  2. Scroll down to the Display Preferences section and select a language from the Language drop-down list.
  3. Click Save.