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Assigning Authors to Sections

Authors are responsible for responding to questions that they have been assigned. They can be assigned individual questions as well as entire sections.

See Assigning Authors to Questions Within Sections and the Tools for Assigning Authors and Reviewers Academy course for more information.

Permissions

You must have access to Organization Settings to set up the Auto Recommend Author and Reviewer feature.

Select the applicable tab for your edition of Responsive.

  • Assigning Authors to Sections

    There are multiple ways to assign authors to sections.

    Assigning Authors from the Author Column

    1. Click the Add icon Add_team_member_icon.PNG in the Authors column for that section.
    2. Enter the author, select the due date and time, then click Add.
      Note: When you enter an author, the Queue and Notify Later toggle turns on automatically. Turn off the toggle if you want to immediately notify owners.

    Assigning Authors from the Manage Users Pane

    1. Click the More Options menu next to the section to open the Manage Users pane.
    2. Specify the authors. You can click the Help me choose authors link to search and add users/teams.
    3. When you enter an author, advanced options are displayed. Enter a message for the authors, specify if it should be delivered immediately or queued, and indicate if the message should be tracked as a comment.
    4. Specify the due date and time.
    5. Click Save.

      Click through the video below for details.




    Removing Authors from Sections

    When an author is assigned, they are added to the section without replacing the existing authors; you must remove authors manually.

    1. Click the More Options menu for the section and select Manage Users.
    2. Click the Remove icon next to the author to remove them, then click Save.
      remove_authors.png

    Using the Auto Recommend Author and Reviewer Feature

    This feature must be enabled in Organization Settings prior to use.

    The Auto Recommend Author and Reviewer feature is an additional feature that supports the ability to assign SMEs as Authors or Reviewers to Sections and Questions in a Project.

    You can also define keywords and associate them with SMEs, so those SMEs will be recommended as Authors and Reviewers for Questions containing the defined keywords.

    See Using the Auto Recommend Authors and Reviewer Feature for more information.

  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Assigning Authors to Sections

    There are multiple ways to assign authors to sections.

    Assigning Authors from the Author Column

    1. Click the Add icon Add_team_member_icon.PNG in the Authors column for that section.
    2. Enter the author, select the due date and time, then click Add.
      Note: When you enter an author, the Queue and Notify Later toggle turns on automatically. Turn off the toggle if you want to immediately notify owners.

    Assigning Authors from the Manage Users Pane

    1. Click the More Options menu next to the section to open the Manage Users pane.
    2. Specify the authors. You can click the Help me choose authors link to search and add users/teams.
    3. When you enter an author, advanced options are displayed. Enter a message for the authors, specify if it should be delivered immediately or queued, and indicate if the message should be tracked as a comment.
    4. Specify the due date and time.
    5. Click Save.

      Click through the video below for details.





    Removing Authors from Sections

    When an author is assigned, they are added to the section without replacing the existing authors; you must remove authors manually.

    1. Click the More Options menu for the section and select Manage Users.
    2. Click the Remove icon next to the author to remove them, then click Save.
      remove_authors.png

    Using the Auto Recommend Author and Reviewer Feature

    This feature must be enabled in Organization Settings prior to use.

    The Auto Recommend Author and Reviewer feature is an additional feature that supports the ability to assign SMEs as Authors or Reviewers to Sections and Questions in a Project.

    You can also define keywords and associate them with SMEs, so those SMEs will be recommended as Authors and Reviewers for Questions containing the defined keywords.

    See Using the Auto Recommend Authors and Reviewer Feature for more information.

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