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Bring Your Own Key (BYOK)

Overview

This feature must be enabled prior to use. Contact your account manager, or accountmanagers@responsive.io, to enable it.

Responsive is committed to keeping your data safe. We use the robust security and key management controls provided by Amazon Web Services (AWS) to protect the information of all our customers.

For customers who want additional security, Responsive allows customers to provide their own encryption key if they have an account with AWS Key Management Service (KMS). Bring Your Own Key (BYOK) functionality takes an encryption key generated from AWS KMS and uses it to encrypt:

  • Any files and attachments
  • Q&A pairs in the Content Library
  • Section and Response templates
  • Project answers and section descriptions
  • Clarifications
  • Activities

For Responsive AI, we support OpenAI or Microsoft Azure OpenAI large language models (LLMs).

  • The GPT version supported is GPT 4o.
  • The embedding model supported is text-embedding-3-small.

See Bring Your Own Key (BYOK) FAQs for more information.

Select the applicable tab for your edition of Responsive.

Setting Up BYOK

  1. Go to Organization Settings > My Organization > Security > Other > Bring Your Own Key.
  2. Navigate to AWS and use the KMS feature as described in the Amazon documentation to generate your encryption key.
  3. Enter your key in the Enter Key ID field, then click Validate Key.
    Note: The button will only be enabled if the key is a valid key.
    BYOK_cropped.png
  4. After the key has been validated, click Submit.

Setting Up BYOK for Responsive AI

  1. Go to Organization Settings > Responsive AI and turn on the Bring your own key (BYOK) toggle.
    byok1.png
  2. Do one of the following:
    • To use OpenAI:
      1. Select the OpenAI radio button.
      2. Enter the following information. Once the details are entered and saved, the key will be saved if it is valid and has not expired:
        • Enter GPT4o in the Chat model field.
        • Enter the secret key generated from the OpenAI platform in the Chat API key field.
        • Enter text-embedding-3-small in the Embedding model field.
    • To use Microsoft Azure OpenAI:
      1. Select the Microsoft Azure OpenAI radio button.
      2. Enter the following information. Once the details are entered and saved, the key will be saved if it is valid and has not expired:
        • Enter GPT4o in the Chat model field.
        • Enter the secret key generated from the OpenAI platform in the Chat API key field.
        • Enter text-embedding-3-small in the Embedding model field.
        • Complete the other information which can be found in the Azure portal.
  3. Click Save.

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