Save as PDF

Using the New User Interface - What's New

Overview

Elegant, intuitive, designed by and for users – explore the exclusive new features in the Responsive New Projects experience. With increased usability, customization, and visibility into each project, we’ve crafted improvements that allow all types of users to more easily perform their tasks and do your job your way.

Read on to learn more about each enhancement, and enable the New Responsive experience today to try them out first hand.

Select the applicable tab for your edition of Responsive. 

  • Increased Usability

    Navigate between modules quickly and easily by clicking the App Launcher icon and then selecting the module you want. 
    App Launcher with Module Menu.png

    Click the Responsive logo from any page to navigate to your default landing page as set up in My Account > Preferences > Display > Display Preferences
    Responsive logo highlighted.png

    Click the bell icon at the top right of the page to see your notifications. A green badge on the bell indicates that you have unread notifications.
    Notifications .png

    Click the question mark icon to see the Help menu with links to the Help Center, the Responsive Academy, and the Community. You can also send a message to your organization's admin, suggest a feature and report a bug.
    Help Menu.png

    Click your avatar to see the Profile and Settings menu. You can change your profile information and your password, and set and pin Dark Mode. Note: Dark Mode is not available for all modules at this time. 
    Top right menu.png

    In the Projects module, you can easily find the project you want with the Recent Projects bar at the top of the page. Just click a project to go directly to it.

    Projects_Main_-_Recent_Projects.png

     

    Toggle between All Projects and My Projects with a single click.

    Projects_Main_-_My_Projects.PNG

     

    Bulk actions now appear immediately when you select the checkboxes for projects.

    Projects_Main_-_Bulk_Actions.PNG

     

    Utilize breadcrumbs to navigate back quickly to where you just were.

    Projects_with_Sections.PNG

    Flexibility Through Customization: Make Responsive work how you work

    Click and drag column headers to change the order in which the columns appear. Change the columns that appear for a project, too.

    Sections_-_Change_Columns.PNG

     

    Apply filters to columns on the Manage Projects page and the sections of an individual project. A red dot on the filter icon will remind you which filters are active.

    Sections_-_Column_Filter.PNG

     

    In the Content Library where your Q&A pairs and documents are kept, you can customize the facet with the filters you find most useful.

    CL_-_Facet_Filters.PNG

     

    Toggle between dark and light mode in some modules.

    Dark_1.PNG

    Do It Quickly

    Switch between viewing all questions and only the questions assigned to you with the All Questions / My Questions toggle:

    My Questions toggle.png

     

    When creating a new project, easily move to the next required field by clicking the arrows for mandatory fields to be filled.

     

    Assign authors, reviewers and guests by clicking on the appropriate checkboxes in the section, selecting Users from the Bulk Options toolbar, and then filling in the details of the assignment.

     

    Auto Respond and Export are on the main sections page for easy access.

     

    Mark imported files speedily with the floating toolbar.

    Greater Visibility

    The Manage Projects page provides a great deal of information about your projects. See at a glance how many questions have been answered, how many have been reviewed, how many sections have been completed, and more.

    This gives you important information about your projects very quickly.

    Easier Content Management

    The Answer Library and Document Library have been merged into the Content Library. It is organized by tabs on the left side of the page:

    1. Library: A repository of all Q&A pairs, documents, sections and catalogs that reside in Responsive.
    2. Moderation: Items to be reviewed and refined before they are published to the Library.
    3. Review: Items that currently need to be reviewed for accuracy by the content owners. They may be there as part of a regularly scheduled review or for an on demand review.
    4. Translation: The translation queue and any items needing a language review.
    5. Archive: Old items stored until you need them.
    6. Trash: Temporarily deleted items, filtered by the current user by default.

    Hover over the side navigation tabs to display them.
    CL - sections.png

    The items appear as cards on the main section of each tab.

    1.PNG

    The Insights report is a dashboard with information about your Content Library.

    2.PNG

     

    The Deduplication process allows you to review the Primary Q&A pair next to duplicates and update them to make sure you have the most complete information in your Content Library.

    dedupe.PNG 

    For more information, see Removing Duplicate Content in Your Content Library.

    Content Library Trash

    Deleted cards appear on the Content Library Trash where you can review them and decide if they should be deleted permanently. They will be deleted automatically after 30 days.

    4.PNG

    Content Library Archive

    You can archive Q&A pairs and files from your Content Library; this allows you to remove content from active use but not delete it.

    Note: Responsive does not automatically delete archived content, but you can do it manually.

    Archive_-_Card_in_archive.PNG

  • Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

    Increased Usability

    Navigate between modules quickly and easily by clicking the App Launcher icon and then selecting the module you want. 
    App Launcher with Module Menu.png

    Click the Responsive logo from any page to navigate to your default landing page as set up in My Account > Preferences > Display > Display Preferences
    Responsive logo highlighted.png

    Click the bell icon at the top right of the page to see your notifications. A green badge on the bell indicates that you have unread notifications.
    Notifications .png

    Click the question mark icon to see the Help menu with links to the Help Center, the Responsive Academy, and the Community. You can also send a message to your organization's admin, suggest a feature and report a bug.
    Help Menu.png

    Click your avatar to see the Profile and Settings menu. You can change your profile information and your password, and set and pin Dark Mode. Note: Dark Mode is not available for all modules at this time. 
    Top right menu.png

    In the Projects module, you can easily find the project you want with the Recent Projects bar at the top of the page. Just click a project to go directly to it.

    Projects_Main_-_Recent_Projects.png

     

    Toggle between All Projects and My Projects with a single click.

    Projects_Main_-_My_Projects.PNG

     

    Bulk actions now appear immediately when you select the checkboxes for projects.

    Projects_Main_-_Bulk_Actions.PNG

     

    Utilize breadcrumbs to navigate back quickly to where you just were.

    Projects_with_Sections.PNG

    Flexibility Through Customization: Make Responsive work how you work

    Click and drag column headers to change the order in which the columns appear. Change the columns that appear for a project, too.

    Sections_-_Change_Columns.PNG

     

    Apply filters to columns on the Manage Projects page and the sections of an individual project. A red dot on the filter icon will remind you which filters are active.

    Sections_-_Column_Filter.PNG

     

    In the Content Library where your Q&A pairs and documents are kept, you can customize the facet with the filters you find most useful.

    CL_-_Facet_Filters.PNG

     

    Toggle between dark and light mode in some modules.

    Dark_1.PNG

    Do It Quickly

    Switch between viewing all questions and only the questions assigned to you with the All Questions / My Questions toggle:

    My Questions toggle.png

     

    When creating a new project, easily move to the next required field by clicking the arrows for mandatory fields to be filled.

     

    Assign authors, reviewers and guests by clicking on the appropriate checkboxes in the section, selecting Users from the Bulk Options toolbar, and then filling in the details of the assignment.

     

    Auto Respond and Export are on the main sections page for easy access.

     

    Mark imported files speedily with the floating toolbar.

    Greater Visibility

    The Manage Projects page provides a great deal of information about your projects. See at a glance how many questions have been answered, how many have been reviewed, how many sections have been completed, and more.

    This gives you important information about your projects very quickly.

    Easier Content Management

    The Answer Library and Document Library have been merged into the Content Library. It is organized by tabs on the left side of the page:

    1. Library: A repository of all Q&A pairs, documents, sections and catalogs that reside in Responsive.
    2. Moderation: Items to be reviewed and refined before they are published to the Library.
    3. Review: Items that currently need to be reviewed for accuracy by the content owners. They may be there as part of a regularly scheduled review or for an on demand review.
    4. Translation: The translation queue and any items needing a language review.
    5. Archive: Old items stored until you need them.
    6. Trash: Temporarily deleted items, filtered by the current user by default.

    Hover over the side navigation tabs to display them.
    CL - sections.png

    The items appear as cards on the main section of each tab.

    1.PNG

    The Insights report is a dashboard with information about your Content Library.

    2.PNG

     

    The Deduplication process allows you to review the Primary Q&A pair next to duplicates and update them to make sure you have the most complete information in your Content Library.

    dedupe.PNG 

    For more information, see Removing Duplicate Content in Your Content Library.

    Content Library Trash

    Deleted cards appear on the Content Library Trash where you can review them and decide if they should be deleted permanently. They will be deleted automatically after 30 days.

    4.PNG

    Content Library Archive

    You can archive Q&A pairs and files from your Content Library; this allows you to remove content from active use but not delete it.

    Note: Responsive does not automatically delete archived content, but you can do it manually.

    Archive_-_Card_in_archive.PNG

Was this article helpful?

/