Responding to a Clarification

Overview

When a responder or an invited vendor raises a clarification, an issuer can respond to the same from the Responders' Clarifications page. 

Select the applicable tab for your edition of Responsive.

• Responding to Clarifications

  1. To reply to clarifications, click Responders and select Clarifications. The Clarification page appears. If there are any clarifications already added, it will be displayed here.
     
  2. Click Post a Clarification. The Post a Clarification pop-up appears.
  3. Select Send To All or Selected Vendors. If the Selected Vendors option is selected, select the vendors from the drop-down list.
  4. Specify the Question and Response.
  5. To attach a file, click the Attach icon.
  6. To notify the vendors at a later time, click Notify Later.
  7. To immediately send the clarification, click Send.
• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

  Adding Clarifications

  1. To reply to clarifications, click Responders and select Clarifications. The Clarification page appears. If there are any clarifications already added, it will be displayed here.
     
  2. Click Post a Clarification. The Post a Clarification pop-up appears.
  3. Select Send To All or Selected Vendors. If the Selected Vendors option is selected, select the vendors from the drop-down list.
  4. Specify the Question and Response.
  5. To attach a file, click the Attach icon.
  6. To notify the vendors at a later time, click Notify Later.
  7. To immediately send the clarification, click Send.