Confluence Integration manual

Overview

The Confluence integration is a paid add-on feature and must be enabled prior to use. Contact your account manager, or accountmanagers@responsive.io, to enable it.

You can now integrate Responsive with Confluence, allowing you to search for content stored in your Confluence workspace.

• This integration must first be enabled in Responsive Organization Settings, then configured in Confluence in order to connect Responsive to your Confluence account. You can then add the Confluence spaces you want the content to be accessed from.
• Once set up, you can search for Confluence content from the project questions, apply the answers, and add attachments from Confluence to your response in Responsive.

Select the applicable tab for your edition of Responsive.

• Enabling the Confluence integration in Responsive

  1. In Responsive, go to Organization Settings > Integrations > Collaboration, then click Configure next to Confluence.
  2. Turn the Enable Account toggle on.
  3. Specify the Confluence Workspace URL, then click Connect. The spaces available under Confluence will be displayed if successfully connected.
  4. Click the Add spaces icon to add the workspaces where searches can be conducted.
     
  5. Click Save.

  Configuring the Responsive add-on in Confluence

  1. In Confluence, click More > Apps from the top navigation bar and select Manage apps.
     
  2. Click Settings on the Manage apps page.
     
  3. On the Settings pop-up, select the Enable development mode checkbox and click Apply.
     
  4. Click Upload App.
     
  5. Enter the following URL on the Upload app pop-up: https://app.rfpio.com/confluence/atlassian-connect.json
     
  6. Click Upload. The app will be installed and displayed as shown below:
     

  Searching for content from Confluence

  1. In the Answering page, click the More Options menu associated with the question and select Confluence Search.
     
  2. When the Confluence Search tab appears on the right pane, specify the keyword and click Enter.
     
     • You can apply the response directly by clicking the Apply the entire content icon.
     • You can copy and then paste the content by clicking the Copy the entire content icon.
     • Once the answer is copied or applied, you can edit them if required; however, you can't save them back to Confluence.

• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.