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Why can't I copy images from Responsive LookUp to MS Word?

There might be an issue if Responsive LookUp is blocked by a firewall. This can prevent images from copying correctly.

How do I fix this?

To resolve the issue, you need to:

  • Check Firewall Settings: Ensure LookUp isn't blocked by firewall in Edge browser.
  • Whitelist LookUp: If LookUp is blocked, you'll need to add it to the firewall's whitelist. This process is usually handled by your IT team.

What if I need help with whitelisting Responsive LookUp?

Contact your IT support team for assistance in whitelisting Responsive LookUp.

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