Working with the Application Usage Dashboard

Overview

The Application Usage dashboard is generated based on the active time that a user spends in the application minus idle time.

• If Responsive is opened in multiple tabs, only the time spent by the user in the current tab will be taken into consideration.
• If the user navigates to any other page from Responsive, the time-tracking stops. If the user navigates to any other tab in the web browser, the time-tracking stops.
• If the user stays on the same tab, the active time is calculated as the time initially spent in the application + up to five minutes idle time + the time user accesses the application again.

See Time Tracking Capabilities for details.

Select the applicable tab for your edition of Responsive.

• Working with the Application Usage Dashboard

  • The dashboard shows details such as users distribution, modules distribution, user name, and module name. Hover the graphs to view more details.
    
  • You can view the module-wide usage report of a user by clicking on the user’s name from the Users section.
    
  • You can view the user level usage of modules by clicking on the module name from the Modules list.
    

  Filtering and exporting the Application Usage report

  1. Click Filter from the top navigation bar and enter your criteria.
     
  2. Click Apply. The filters will be shown at the top of the page. Click X for a filter to remove it or Clear all to remove all the filters.
     
  3. Click Export from the top navigation bar to download the .xlsx file to your computer.

• Essentials features are subscription-based and may not be available for all users. Contact your account manager, or accountmanagers@responsive.io, for more details.

  Working with the Application Usage Dashboard

  • The dashboard shows details such as users distribution, modules distribution, user name, and module name. Hover the graphs to view more details.
    
  • You can view the module-wide usage report of a user by clicking on the user’s name from the Users section.
    
  • You can view the user level usage of modules by clicking on the module name from the Modules list.
    

  Filtering and exporting the Application Usage report

  1. Click Filter from the top navigation bar and enter your criteria.
     
  2. Click Apply. The filters will be shown at the top of the page. Click X for a filter to remove it or Clear all to remove all the filters.
     
  3. Click Export from the top navigation bar to download the .xlsx file to your computer.