Overview
The Responsive time tracking feature tracks users active time in the application. There are two different options of tracking time spent in Responsive, automatic and manual.
Tracking Time Automatically
The automatic time tracker is enabled by default and tracks the active time a user spends in the application, including scrolling.
To prevent tracking idle time, if a user navigates to another webpage in the current tab or another tab, time-tracking stops immediately. Also, if they leave their computer (while staying on the same tab), the time tracker would run up to only five minutes and would automatically stop after that.
Tracking Time Manually
Manual time tracking can be a helpful tool for teams who want to turn the time tracker on/off for projects manually. This is often used by contractors who might be researching outside of Responsive, but still want their time to be tracked in the system. Manual time tracking only tracks the active time spent at the project level.
Frequently Asked Questions
What does active time mean?
Clicking, typing, and scrolling are considered active time actions.
If a user is logged in to Responsive and has more than one application tab open, will the system log active time in each tab?
As soon as you switch tabs, time-tracking stops in the previous tab and starts in the new tab.