Overview
You can create FAQs to include with a profile. FAQs contain up to 20 Q&A pairs from your Content Library. When you save your new or changed FAQs, the changes will appear automatically in your Profile Center.
Creating an FAQ
To create an FAQ, perform the following steps:
- Select the profile, and then click the FAQs toggle to enable the feature.
- Click Add FAQ.
- Enter keywords and search criteria into the filters and click Apply Search. In addition to the keywords, you can filter on the following:
- Content owner
- Tags
- Collections
- Select the checkboxes of the pairs you want to add. You can see how many you have added at the top of the page. To clear all the checkboxes, click Clear. When you are finished, click Add.
The saved FAQ will appear in the profile. Click Add FAQ to add or remove Q&A pairs from the FAQ.