Overview
The Early Access Program (EAP) enables qualifying customers to try upcoming beta capabilities before general availability. These capabilities are clearly labeled as “Beta” within the Responsive Platform and are designed to give early visibility into new functionality while allowing customers to provide feedback that directly shapes future product development.
What Is the Early Access Program?
The Early Access Program provides participating customers with access to select beta capabilities that are still under active development. These capabilities are:
- Clearly marked within the product UI with a Beta label
- Released to collect user feedback, validate value, and drive iterative improvement
- Designed to be customer-driven—evolving in response to real-world usage and input
Participation is optional, and beta capabilities are made available selectively based on licensing eligibility and product configuration.
How to Join the Early Access Program
Customers can request access to Early Access capabilities by contacting their designated Customer Success Manager (CSM) or Account Manager (AM). Requests will be evaluated based on the customer’s product licensing and eligibility, as defined by Responsive’s internal packaging and permissions policies.
Once approved:
- Early Access capabilities will be activated by the Responsive team
- Activation will begin on May 29, 2025, in conjunction with the Spring Release
- Features will be surfaced in-product, clearly marked as Beta